General Terms and Conditions / Terms of Service
1. Introduction
These General Terms and Conditions / Terms of Service govern the use of ContactTheBusiness.com, including all subpages, business profile pages, registration functions, dashboard functions, media upload functions, paid subscription functions, contact functions, and related services.
ContactTheBusiness.com is a business visibility and discovery service operated by:
Wallstoneberg
Inhaber: Tushar Sharma
Sankt-Martin-Straße 14
82467 Garmisch-Partenkirchen
Germany
ContactTheBusiness.com is the public service name and website. Wallstoneberg is the operating sole proprietorship. Tushar Sharma is the proprietor / Inhaber of Wallstoneberg.
By registering for an account, submitting a business listing, uploading content, using the dashboard, purchasing a paid subscription, or otherwise using the Platform, the User agrees to these Terms.
These Terms apply exclusively to business users, entrepreneurs, companies, legal entities, self-employed professionals, freelancers, sole proprietors, partnerships, associations, and other persons or organisations acting for commercial, business, trade, professional, or self-employed purposes.
The Platform is not intended for private consumer use.
2. Definitions
For the purpose of these Terms:
“Platform” means ContactTheBusiness.com, including all subpages, features, business profile pages, dashboards, registration forms, payment functions, media functions, contact functions, and related services.
“Operator,” “we,” “us,” or “our” means Wallstoneberg, Inhaber: Tushar Sharma, acting as the legal operator of ContactTheBusiness.com.
“User,” “Business User,” or “you” means any natural person, legal entity, company, business owner, freelancer, self-employed professional, partnership, association, organisation, or authorised representative using the Platform for commercial, business, trade, professional, or self-employed purposes.
“Business Listing” means a business profile or listing created, submitted, displayed, reviewed, approved, edited, or managed through the Platform.
“Content” means all text, business information, descriptions, images, photos, logos, videos, links, contact details, social media links, call-to-action links, banners, reviews, messages, documents, files, or other materials submitted, uploaded, published, displayed, transmitted, or otherwise made available by a User or by us.
“Subscription” means a paid plan, paid access, recurring service, or paid feature made available through the Platform.
“Visitor” means any person who visits the public Platform or views public business listings without necessarily owning or managing a listed business.
“Content Standards” means the platform rules, moderation requirements, upload rules, prohibited content rules, business listing standards, and related policies published by us.
3. B2B-Only Use
The Platform is provided exclusively for business-to-business use.
By registering, submitting a business listing, purchasing a subscription, using paid features, or otherwise using the Platform, the User confirms that they are acting as an entrepreneur or business user within the meaning of Section 14 of the German Civil Code (BGB), or as an equivalent business, trade, professional, or self-employed user under applicable law.
The User confirms that they are not acting as a consumer within the meaning of Section 13 of the German Civil Code (BGB), and not for private, personal, family, or household purposes.
Private consumers are not permitted to register a business account, submit a business listing, purchase a subscription, or use paid business services on the Platform.
We may require Users to confirm their business status during registration, account approval, subscription purchase, or at any later time. We may refuse registration, suspend access, reject a business listing, or terminate a contract if we reasonably believe that the Platform is being used for private consumer purposes or by a person who is not acting as a business user.
The User is responsible for ensuring that the person registering, submitting, editing, or paying for a business listing is authorised to act on behalf of the relevant business.
4. Services Provided
ContactTheBusiness.com provides an online business profile and discovery service.
The Platform enables business users to create or submit business listings, display approved business information, upload approved media, present business details, use selected contact or call-to-action options, and improve public business visibility through available free or paid features.
The exact available features depend on the plan, subscription status, moderation status, technical availability, and the rules displayed on the Platform at the relevant time.
The Platform may offer free and paid plans. Paid features may include, depending on the current plan structure, additional media capacity, visibility options, dashboard tools, analytics previews or reports, business call-to-action options, social link options, banner features, or other business visibility services.
We do not sell, provide, deliver, broker, guarantee, inspect, or fulfil the goods or services offered by listed businesses. We do not provide the listed business’s own products or services. We only provide the Platform and related business visibility services.
We may modify, improve, replace, suspend, or discontinue individual features where this is reasonable and does not materially violate existing contractual obligations.
The availability of the Platform may depend on internet access, hosting infrastructure, maintenance, security measures, third-party services, payment providers, browser compatibility, and technical requirements.
5. Registration and Account
Registration may be required to submit a business listing, manage a business account, upload content, access dashboard functions, use paid features, or purchase a subscription.
The User must provide accurate, complete, lawful, and up-to-date information during registration and while using the Platform. This may include, depending on the relevant form and service:
- business name;
- business owner or representative name;
- business address;
- contact details;
- business category;
- business description;
- website or online presence;
- phone number;
- email address;
- country, state, city, or service area;
- business media;
- business opening hours;
- payment information;
- tax or invoice information where required.
The User must keep account credentials secure and confidential. The User is responsible for all activities carried out through their account unless the User is not responsible for unauthorised access.
The User must immediately inform us if they suspect unauthorised account access, misuse, security compromise, or incorrect business information.
We may verify, moderate, approve, reject, suspend, remove, or request correction of submitted business information or content.
Registration does not create an automatic right to publication, approval, ranking, visibility, paid access, or continued availability of any listing or feature.
6. Conclusion of Contract
The presentation of services, plans, pricing, business listing options, or paid features on the Platform does not constitute a legally binding offer by us. It is an invitation to the User to submit an offer.
A contract for a free business listing is concluded when we approve or activate the business listing or otherwise confirm acceptance.
A contract for a paid subscription or paid feature is concluded when we confirm the paid service, activate the paid feature, or accept payment through the available payment process.
We may reject a registration, business listing, subscription request, or paid feature request where there is a legitimate reason, including incomplete information, suspected misuse, legal risk, content concerns, payment failure, sanctions or compliance concerns, technical limitations, or violation of these Terms.
The User must ensure that all submitted information is correct before registration, listing submission, subscription purchase, or payment.
Where a third-party payment provider is used, the payment provider’s own terms and processing rules may also apply.
7. Prices and Payment Terms
Prices for paid services are displayed on the Platform before purchase or activation.
All prices are business prices and apply to B2B users only.
Unless expressly stated otherwise, prices are shown in euros. The applicable tax treatment, VAT display, invoice details, and payment structure depend on the information shown during the purchase process and on applicable law.
Paid subscriptions may be charged in advance for the relevant billing period unless otherwise stated.
Payment methods may include PayPal, invoice, or other payment methods made available on the Platform.
The User is responsible for ensuring that payment information is accurate and that payments are made on time.
If recurring payments are used, the User authorises the relevant recurring payment according to the payment process shown at the time of purchase.
Invoices or invoice-style payment confirmations may be provided electronically by email or through the dashboard where available.
The Platform may temporarily display test prices, test subscriptions, or restricted internal payment configurations before final commercial launch. Real commercial billing is governed only by the final price shown to the User during the actual purchase process and confirmed by the applicable payment or invoice process.
8. No Consumer Withdrawal Right
The Platform is provided exclusively to business users and entrepreneurs.
The statutory consumer right of withdrawal does not apply because the Platform is not offered to consumers and contracts are concluded only with business users acting for commercial, business, trade, professional, or self-employed purposes.
By registering, submitting a business listing, or purchasing a paid service, the User confirms that they are not acting as a consumer and that the service is used for business purposes.
If we reasonably believe that a person is attempting to use the Platform as a consumer or for private purposes, we may reject the registration, refuse paid services, suspend access, or terminate the contractual relationship.
9. Refund Policy
Payments for paid subscriptions, paid listings, paid visibility options, or other paid business services are non-refundable once the paid service has started, unless otherwise required by mandatory law or expressly agreed by us in writing.
The User is responsible for reviewing the plan, price, billing period, features, limitations, and payment details before purchasing.
A lack of expected business enquiries, leads, visitors, clicks, calls, sales, rankings, customer responses, search visibility, or commercial results does not create a refund claim.
We do not guarantee any particular number of views, clicks, calls, enquiries, sales, rankings, customer contacts, search positions, conversions, or business outcomes.
If a paid service cannot be provided due to a fault for which we are responsible, we may, at our reasonable discretion and where legally appropriate, provide a correction, extension, credit, partial refund, or other suitable remedy.
Refunds are not granted for suspensions, removals, or terminations caused by the User’s breach of these Terms, unlawful content, misleading business information, payment failure, misuse, or violation of Content Standards.
10. Term and Termination
The term of a paid subscription is determined by the subscription period selected during purchase.
Unless expressly stated otherwise during the purchase process, a paid subscription does not renew automatically after the end of the subscription period. If automatic renewal is offered, this will be shown clearly before purchase.
The User may stop using the Platform at any time. This does not automatically create a refund claim for paid services already started or already provided.
We may suspend or terminate access, reject content, remove listings, or terminate a contract for good cause. Good cause includes, in particular:
- false, incomplete, misleading, or unlawful business information;
- lack of authority to represent the listed business;
- payment failure;
- repeated or serious breach of these Terms;
- violation of Content Standards;
- infringement of third-party rights;
- unlawful, offensive, misleading, fraudulent, or harmful content;
- misuse of the Platform;
- technical attacks, scraping, spam, or circumvention;
- reputational, legal, regulatory, security, or compliance risk;
- use of the Platform for consumer/private purposes.
Termination may be made by email, dashboard notice, written notice, or other reasonable communication method.
Statutory termination rights remain unaffected.
11. Late Payment
If payment is not received by the due date, we may suspend access to paid features until full payment has been received.
We may charge statutory default interest and claim reasonable collection costs in accordance with applicable law.
We may reject new paid services, suspend active paid services, or terminate the contractual relationship if payment remains overdue.
The User remains responsible for paying amounts due for services already ordered, started, activated, or provided.
12. User Responsibilities
The User must use the Platform lawfully, professionally, and in accordance with these Terms, applicable law, and the Content Standards.
The User is solely responsible for all business information, content, media, links, descriptions, claims, offers, logos, trademarks, images, videos, contact details, and other materials submitted or uploaded to the Platform.
The User must ensure that all business information is accurate, lawful, non-misleading, up to date, and not likely to deceive visitors, customers, authorities, or third parties.
The User must not upload, publish, submit, link to, distribute, or promote content that:
- is unlawful, fraudulent, misleading, defamatory, obscene, hateful, discriminatory, violent, threatening, or otherwise impermissible;
- infringes copyright, trademark rights, design rights, personality rights, privacy rights, trade secrets, database rights, or other third-party rights;
- uses images, videos, logos, music, text, trademarks, or personal data without required rights, licences, consent, or permission;
- contains malware, spyware, harmful code, phishing, scams, spam, or deceptive links;
- promotes illegal goods, illegal services, unlawful conduct, or prohibited activities;
- impersonates another business, person, brand, authority, or organisation;
- misrepresents qualifications, licences, approvals, official status, certification, professional permissions, or legal authorisation;
- violates advertising law, competition law, professional regulations, consumer protection rules, data protection law, or sector-specific rules applicable to the User’s business.
The User must not interfere with the technical operation of the Platform, bypass security measures, scrape content without permission, overload systems, manipulate analytics, create fake accounts, create fake reviews, abuse contact forms, or use the Platform for spam.
The User must immediately update or correct business information if it becomes inaccurate, outdated, incomplete, misleading, or unlawful.
The User is responsible for ensuring that their own business activities, offers, services, products, prices, opening hours, terms, licences, permits, and customer communications comply with applicable law.
13. Content Standards and Moderation
The User must comply with our Content Standards. The Content Standards form part of these Terms.
We may review, moderate, approve, reject, edit, restrict, suspend, hide, remove, or delete content where we reasonably believe that content:
- violates these Terms;
- violates the Content Standards;
- may be unlawful;
- may infringe third-party rights;
- may mislead visitors;
- may create legal, technical, security, reputational, or operational risk;
- is incomplete, low-quality, duplicate, spam-like, abusive, irrelevant, or unsuitable for the Platform.
Moderation decisions may be based on manual review, automated checks, user reports, legal notices, internal policies, or technical signals.
Approval of a business listing or content does not mean that we legally verify, endorse, guarantee, certify, or accept responsibility for the listed business, its content, or its services.
We may request additional information, evidence, corrections, or clarification before approving or continuing to display a business listing or content.
We may remove or restrict content without prior notice where immediate action is reasonably necessary to prevent legal risk, security risk, misuse, harm, or infringement.
14. Platform Role and Third-Party Business Relationships
ContactTheBusiness.com is a business visibility and discovery platform.
We are not a party to contracts, negotiations, bookings, reservations, orders, purchases, quotes, deliveries, services, advice, payments, communications, disputes, or other legal relationships between visitors and listed businesses.
Any contract, transaction, communication, order, reservation, service request, purchase, appointment, quote, or business relationship between a visitor and a listed business is solely between the visitor and that listed business.
We do not guarantee the existence, identity, quality, legality, availability, reliability, qualifications, licences, insurance, pricing, delivery, performance, solvency, customer service, or compliance of any listed business.
Listed businesses are solely responsible for their own goods, services, prices, offers, advertising claims, customer communications, legal notices, cancellation policies, privacy obligations, consumer obligations, professional obligations, and tax obligations.
Call-to-action buttons, social links, websites, phone numbers, email addresses, menus, booking links, ordering links, product links, event links, or external links are provided by the listed business or based on information submitted for that business. The User is responsible for ensuring that such links and contact options are lawful, accurate, safe, and up to date.
Visitors should conduct their own checks before entering into any business relationship with a listed business.
15. Intellectual Property and Usage Rights
All content, designs, layouts, text, software elements, trademarks, logos, graphics, databases, and materials provided by us on the Platform are protected by copyright, trademark law, database rights, or other intellectual property rights.
The User may use the Platform only within the scope permitted by these Terms and the intended functionality of the Platform.
The User grants us a non-exclusive, worldwide, royalty-free, transferable and sublicensable right to use, store, reproduce, display, publish, resize, format, technically process, distribute, and make available the User’s submitted content on the Platform and in connection with the operation, promotion, moderation, technical delivery, indexing, and marketing of the Platform.
This usage right includes the right to display business listings, images, videos, logos, descriptions, contact details, links, and related business content publicly on the Platform and, where appropriate, in previews, search results, social media previews, platform marketing, or technical integrations.
The User guarantees that they hold all required rights, licences, permissions, releases, and consents for all submitted content.
The User must not submit content that infringes third-party rights, including copyright, trademark rights, image rights, personality rights, privacy rights, data protection rights, trade names, design rights, music rights, or other intellectual property rights.
The User remains responsible for retaining their own copies of uploaded content. We are not obliged to provide permanent storage, backup, download, recovery, or archiving of User content unless required by mandatory law or expressly agreed.
16. Illegal Content Reporting
We may provide electronic contact options or reporting mechanisms for notices regarding illegal content, rights infringements, incorrect business information, misleading listings, abusive content, or other platform misuse.
Reports should include, where possible:
- the exact URL or location of the reported content;
- a clear explanation of the concern;
- the legal or factual reason for the report;
- evidence or supporting information;
- contact details of the reporting person or organisation;
- a statement that the report is made in good faith.
We may review reports and take appropriate action, including no action, requesting more information, restricting content, removing content, suspending access, notifying the affected User, or taking other reasonable measures.
Submitting a report does not guarantee removal or restriction of content.
We may reject abusive, incomplete, misleading, repeated, bad-faith, or clearly unfounded reports.
The EU Digital Services Act introduces rules for online services including online platforms, and Article 16 requires hosting services to provide easy-to-access electronic notice-and-action mechanisms for illegal-content reports. Because ContactTheBusiness hosts business-submitted listings and media, this reporting clause should be supported by a real reporting/contact process on the website.
17. Data Protection
We process personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), where applicable.
Details about the collection, processing, storage, use, disclosure, retention, and protection of personal data are provided in our Privacy Policy.
The Privacy Policy is available on the Platform and should be reviewed before registration or use of the Platform.
The User must ensure that any personal data submitted to the Platform is submitted lawfully and with the required legal basis, consent, information, or authorisation.
The User must not upload or publish personal data of third parties unless the User is legally permitted to do so.
The User is responsible for complying with their own data protection obligations in relation to their business, customers, staff, visitors, leads, communications, websites, booking systems, analytics, and external links.
18. Liability
We are liable without limitation for damages resulting from injury to life, body, or health caused by us, our legal representatives, employees, or vicarious agents.
We are liable without limitation for damages caused intentionally or by gross negligence by us, our legal representatives, employees, or vicarious agents.
In cases of simple negligence, we are liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose compliance the User may regularly rely. In such cases, liability is limited to the foreseeable damage typical for this type of contract.
Liability under mandatory statutory law, including product liability law where applicable, remains unaffected.
We are not liable for business losses, loss of profit, loss of revenue, loss of expected enquiries, lack of visibility, lack of ranking, lack of customer response, loss of goodwill, reputational damage, or indirect/consequential damage, except where liability is mandatory under applicable law.
We do not guarantee uninterrupted availability, specific search ranking, specific visibility, specific traffic, specific analytics results, specific leads, specific customer contacts, specific sales, specific business outcomes, or permanent availability of individual features.
We are not responsible for content, services, products, offers, statements, links, actions, omissions, or legal compliance of listed businesses or third-party websites.
The above limitations also apply to the personal liability of our legal representatives, employees, and vicarious agents.
19. Indemnification
The User shall indemnify us, our legal representatives, employees, and vicarious agents against third-party claims, damages, costs, expenses, penalties, reasonable legal defence costs, and other losses arising from or connected with content, information, links, media, business listings, or actions submitted or caused by the User, to the extent the User is responsible for the violation.
This includes claims based on:
- copyright infringement;
- trademark infringement;
- personality rights or image rights;
- data protection violations;
- misleading advertising;
- unfair competition;
- unlawful business information;
- illegal content;
- unauthorised use of logos, images, videos, music, names, or brands;
- false business claims;
- breach of these Terms;
- breach of Content Standards.
The User must provide us with all reasonable information and cooperation required to review, defend, settle, or respond to such claims.
We reserve the right to conduct our own legal defence. The User must not settle claims in a way that imposes obligations on us without our prior written consent.
20. Changes to These Terms
We may amend these Terms where this is necessary for objective reasons, including legal changes, regulatory requirements, technical changes, security requirements, operational changes, new features, changed business models, or court/authority decisions.
We will inform Users of material changes in a reasonable manner, for example by email, dashboard notice, or publication on the Platform.
Changes will not unreasonably disadvantage the User.
Where legally required, material changes will require the User’s consent.
If the User does not agree to material changes, the User may stop using the Platform or terminate the contractual relationship where applicable.
The version and effective date of these Terms will be shown at the top of this page.
21. Governing Law and Jurisdiction
These Terms and the contractual relationship between us and the User are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Because the Platform is B2B-only, the exclusive place of jurisdiction for disputes with merchants, legal entities under public law, or special funds under public law is, to the extent legally permitted, our place of business or another competent court chosen by us.
Mandatory statutory places of jurisdiction remain unaffected.
22. Force Majeure
We are not liable for failure or delay in performing contractual obligations where such failure or delay is caused by events beyond our reasonable control.
Such events may include natural disasters, fire, flood, war, terrorism, strikes, lawful lockouts, epidemics, pandemics, government actions, legal restrictions, internet outages, hosting failures, power failures, cyberattacks, payment provider failures, third-party service outages, or other unforeseeable events outside our reasonable control.
During the period of force majeure, affected obligations are suspended for the duration and scope of the disruption.
We will take reasonable steps to reduce the impact of such events where commercially and technically reasonable.
23. Alternative Dispute Resolution
The Platform is provided exclusively for business users and is not directed at consumers.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board under the German Consumer Dispute Resolution Act (VSBG).
If consumer information duties were ever considered relevant, §36 VSBG requires businesses with a website or AGB to inform consumers clearly and accessibly whether they are willing or obliged to participate in consumer dispute resolution. Since ContactTheBusiness is B2B-only, this clause is included only for legal clarity.
24. Severability
If any provision of these Terms is or becomes invalid, unlawful, or unenforceable in whole or in part, the validity of the remaining provisions shall not be affected.
The invalid, unlawful, or unenforceable provision shall be replaced by the applicable statutory provision.
The same applies to any contractual gap.
25. Contact Information
Service website:
ContactTheBusiness.com
Legal operator:
Wallstoneberg
Inhaber: Tushar Sharma
Sankt-Martin-Straße 14
82467 Garmisch-Partenkirchen
Germany
General and legal contact:
contact@contactthebusiness.com
Registered business customer and billing contact:
businesscontact@contactthebusiness.com
System email sender:
no-reply@contactthebusiness.com
Legal operator website:
www.wallstoneberg.com
VAT ID / USt-IdNr.:
DE450667705